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I have had great experiences in my life. Opportunities to build businesses, work closely with clients and their customers, and experience how other businesses operate. These experiences have given me a unique perspective about what defines success.
Defining success today, by default, seems to be measured by the speed and amount of money you make. I don't approach things like that. Success, to me, is pleasing clients by providing services they benefit from, working with a team that is passionate about what they do, helping clients innovate and take advantage of new technologies, and having an expert knowledge...while making money in the process.
It seems, all too often, that the client is an evil necessity to the bottom line; that is not how theWEBcentric, our subsidiary, or our partners do business.
Business rules are established as a guide for us to follow. They are documented for the world to see to ensure that we stand behind them and that you have a standard to hold us to. We respect our clients. Our business rules are for you.  | | NON PROPRIETARY TECHNOLOGY
Keeping technology within the confines of a small business ties the client to a system of thinking that is not in their best interest or the end user's. Going the proprietary route locks buyers into a single vendor, which is too risky for most CIOs given the topsy-turvy nature of the technology business. WE BUILD IT. YOU OWN IT. |  | | COMMUNITY SUPPORT
Supporting the community is important to us, and we know how important this is to the community bank. We are a philanthropic company who believes if you give to the community, the community will give back to you. |  | | UNLIMITED SUPPORT
Where many companies fail is in providing support to their clients or internally to their staff. We at theWEBcentric believe customers should not be limited to a certain number of questions. In building a great company we can never forget that the client relationship is paramount. IF WE HAVE AN ANSWER - YOU WILL GET IT FOR FREE. |  | | CLIENT TRAINING
Our training programs provide you information before you have to ask for support. We feel it is important we not only stay ahead of current trends, but that we share those trends with you. Our clients belong to theWEBcentric family, and we want everyone to learn from each other. Our training programs give us the opportunity to learn from you and provide you information to improve your bank. |  | | INTERNAL TRAINING
Another key business rule for both our subsidiaries (ACES and theWEBcentric) is making sure we have a handle on current technologies, compliance, and security standards. Training allows us to offer a range of solutions. Instead of being married to one technology or approach, we have an arsenal of solutions and expertise to best suit our clients’ needs.
Our diverse expertise allows us to advise clients on everything from the proper times to leverage flash to the benefits of virtualization technologies such as VMware. Our recommendations come from current understandings, not expired knowledge. |  | | SEARCH ENGINE OPTIMIZATION
With more than 50% of customers using search engines to research financial information, don’t you think it is important you have a website solution and overall marketing approach optimized for GOOGLE, YAHOO! and the hundreds of other search engines? We do, too! Let us educate you and provide a solution that works. |  | | SERVICE GUARANTEE
We do what we say. We do NOT offer “vaporware” to our customers. If we do not do what we say, if we do not fulfill our obligations to you, if you do not receive what was promised – then you don't pay a dime. Our service guarantee is the best in the industry – you deserve it!
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